Latest Update:
Many small businesses such as myself, need to protect their livelihood and feel safe whilst they are at work. 
Please note that although I've had all three vaccines, it is still paramount to my personal health and to my business that I avoid contracting/spreading the virus. Therefore I will continue to ask all of my Clients to read and understand this policy. 

Latest guidance can be found here. Emily Edgar will apply all future amendments and updates, including those from Scotland, Wales and Ireland to relevant bookings.
Following Guidance:
Please ensure that you, the Client(s), are aware of the latest guidance found on the UK government website. 
Emily Edgar also asks that all Clients continue regular hand-washing, to check they have no symptoms prior to the shoot, and if possible take a Covid-19 Lateral Flow Test. 
The Photographer may decide to wear a face mask indoors and will carry hand sanitising gel. 
Contracting Symptoms or Testing Positive:
Emily assumes you, as the Client(s) do not have any of the following symptoms: high temperature (hot to touch on your chest or back) in the last 14 days, a new continuous cough or a loss or change to your sense of smell or taste. Also that you've not come into contact with anyone that has these symptoms within the last 14 days. 
If Client(s) that have booked for a portrait shoot test positive, the photographer requests that they reschedule the photoshoot. 
For weddings, the decision to postpone the date is the couples prerogative and the photographer agrees to be flexible. However the Client must ensure they make Emily aware of any positive cases in writing. Emily does recommend that you postpone the wedding or remove any guest(s) that may have tested positive if this is possible. 
Clients that test positive with Covid-19 and wish to cancel their booking altogether (wedding or portrait session) instead of postponing or accepting credit towards future bookings or gifting their credit, should refer to their original cancellation clause, as this would still apply. Please note that the deposit is non-refundable to cover loss of business and fees already spent in association with the booking. 
In the unlikely event that Emily contracts symptoms she will notify you immediately and will likely arrange an associate professional photographer or reschedule if this is possible. 
Right to Withdrawal:

The Photographer continues to have the right of withdrawal as explained in our original agreement, e.g. in the event that the safety of the Photographer is questioned. There will be no refunds under these circumstances. ​​​​​​​
Rescheduling due to Covid-19: 
Postponements made NOT in conjunction with COVID-19 restrictions or exceptional circumstance may be subject to a postponement fee of up to £50.00, due to the loss of business and admin time incurred in association with reserving the original event date as well as, making new amendments for the new event date. 
In the instance of Government restrictions banning events due to Covid-19 or other evidenced exceptional circumstances, the Photographer agrees to be flexible and move the event date free of charge, waiving the postponement fee policy above, and for the same rate as stated on their contract within six months of the original event date. For postponements further in advance than the original event date stated on this contract, the photographer's current rates will be applied to the booking. 
The Client agrees to check the Photographer's availability for any new event date before confirming with the venue and other suppliers as per the postponement clause above. In the instance of Government restrictions meaning events can go ahead but at limited numbers the Photographer agrees to discuss on a case- by-case basis for required photography coverage. All amendments to postponed event dates can be done so in writing via email with agreement from both Client and Photographer.
Cancellations due to Covid-19 Restrictions: 
Please refer to the following scenarios for cancellation:

1. If a wedding ceremony is legally able* to take place on the original wedding date at the time of cancelling, and The Client wishes to cancel due to personal concerns or adjustment of plans (including change of venue or guest list size) the following will apply:
• The cancellation clause found in our original written agreement. 
The CMA has stated that it is only when contracts are " truly frustrated" that Clients may receive a partial refund. Under the above circumstances Clients are not entitled to a full or partial refund of monies paid, it is considered a "normal" cancellation. CMA Guidance is linked below. 
* i.e there are no current restrictions that prohibit wedding ceremonies in the United Kingdom.

2. If a wedding ceremony is NOT legally able to take place on the original wedding date at the time of cancellation, due to a sudden and recent change of restrictions the following will apply:
A full refund of any monies paid outside of the deposit.
Please note that deposit is non-refundable due to services already rendered e.g. administrative fees. However depending on the latest CMA guidance you may be entitled to a partial % of the deposit as well. Emily Edgar will always endeavour to be fair, and may seek legal guidance under these unlikely circumstances. Emily Edgar cannot be held liable to services not rendered. ​​​​​​​

Portraits and other sessions:
Any Client who does not cancel or reschedule within 24 hours of session will forfeit the non-refundable deposit and all monies paid up until that point. If the Client does not attend on the day without notice ("no show") the Photographer will keep all monies and request any outstanding payments. Please note all deposits are clearly stated as non-refundable, this is due to loss of business. 
Due considerations:
Please know that I'm available anytime if you need advice or support. I understand that many of you may have particular concerns due to an underlying medical condition, so do feel free to arrange a telephone appointment with me to discuss. 
Fortunately both weddings and portrait sessions can still take place safely, with health/safety guidelines in place. This policy and guidance is not to concern you, but rather to explain our options going forwards. Thank you for taking the time to read and reflect. Please get in touch if you have any further questions. Do remember to read the latest guidance from the UK government based on your local area as well (linked below).
References and Resources:
Back to Top