Following Guidelines:
Please ensure that you, the Client(s), are following the latest guidelines found on the UK government website, including hand-washing and keeping a minimum of 1 metre a part from the photographer wherever possible. Emily will not be able to touch you or your belongings on the day of the wedding/shoot. Therefore, Emily may ask you to place your belongings on the floor or to one side while we take photos or ask you to move hair away from your face. All of this is intended to achieve a great set of images. Emily will wear a face mask indoors and will carry hand sanitising gel. 
Emily will endeavour to also follow these guidelines herself, although please keep in mind it may be difficult to keep a distance from very young children. This is why it is imperative to ensure you do not have any symptoms prior to the shoot, and to keep an extra close eye on any little ones during the photoshoot.
Contracting Symptoms or Testing Positive:
Emily assumes you, as the Client(s) do not have any of the following symptoms: fever in the last 14 days, a new continuous cough or a loss or change to your sense of smell or taste. Also that you've not come into contact with anyone that has these symptoms within the last 14 days. If The Client(s) has had symptoms or tests positive for the virus, unfortunately The Client(s) must reschedule the wedding or photoshoot, so please make the Photographer aware as soon as possible. It is the responsibility of the Client(s) to ask and check that all wedding guests or other parties do not have any symptoms.
Clients that test positive with Covid-19 and wish to cancel their booking altogether (wedding or portrait session) instead of postponing or accepting credit towards future bookings or gifting their credit, should refer to their original cancellation clause, as this would still apply. Please note that the deposit is non-refundable to cover loss of business and fees already spent in association with the booking. 
In the unlikely event that Emily contracts symptoms she will notify you immediately and will arrange an associate photographer or we may reschedule. 
Right to Withdrawal:

If the Client(s) do not follow the guidelines in place, The Photographer has the right of withdrawal and is obliged to report large gatherings to the relevant authorities.
Rescheduling due to Covid-19
Weddings:
The Client(s) are able to request to reschedule the Photographer's services to a new date, however they must ask the Photographers availability for the new date in writing via email. If the Photographer is unavailable, The Client(s) must ensure they find a new date that is available OR accept an associate photographer OR cancel the contract (Please refer to the cancellation clause below). Scenarios for rescheduling are as follows:

1. If a wedding ceremony is legally able* to take place on the original date when the rescheduling request has been received in writing, and The Client wishes to reschedule due to personal concerns or adjustment of plans (including change of venue or guest list size) the following will apply:
• A new small deposit may be requested to reserve the new date, if there is an outstanding balance due.
• All wedding dates rescheduled under the above scenario, will be charged at the Photographers latest pricing. Please read the "Due Considerations" section below for further explanation. 
* i.e there are no current restrictions that prohibit wedding ceremonies in the United Kingdom.

2. If a wedding ceremony is NOT legally able to take place on the original date when the rescheduling request has been received in writing, due to a sudden and recent change of restrictions the following will apply:
• You may reschedule to the nearest date available of your original wedding date (when restrictions allow a legal ceremony) without a new small deposit necessary. 
You may reschedule to the nearest date available of your original wedding date (when restrictions allow a legal ceremony) without any price increase. 
If the Client wishes to reschedule to a date far in advance, the Photographer's latest pricing may be implemented and any previous monies paid will be applied towards the new wedding date reservation. Please note that under this scenario, any pricing implementations will be carefully considered on a case-by-case basis. ​​​​​​​

Portraits and other sessions:
We will arrange a rescheduled photoshoot or The Client may gift their photoshoot to someone else. The original photoshoot must be re-scheduled within the same year of the original photoshoot date. If The Client would like to book further in advance, the original booking will be cancelled. The Client may rebook the photoshoot at the latest pricing, and any previous monies paid will be given as credit towards a new shoot. ​​​​​​​
Cancellations due to Covid-19 Restrictions
Weddings:
Please refer to the following scenarios for cancellation:

1. If a wedding ceremony is legally able* to take place on the original wedding date at the time of cancelling, and The Client wishes to cancel due to personal concerns or adjustment of plans (including change of venue or guest list size) the following will apply:
• The cancellation clause found in our original written agreement. 
The CMA has stated that it is only when contracts are " truly frustrated" that Clients may receive a partial refund. Under the above circumstances Clients are not entitled to a full or partial refund of monies paid, it is considered a "normal" cancellation. CMA Guidance is linked below. 
* i.e there are no current restrictions that prohibit wedding ceremonies in the United Kingdom.

2. If a wedding ceremony is NOT legally able to take place on the original wedding date at the time of cancellation, due to a sudden and recent change of restrictions the following will apply:
A full refund of any monies paid outside of the deposit.
Please note that deposit is non-refundable due to services already rendered e.g. administrative fees. However depending on the latest CMA guidance you may be entitled to a partial % of the deposit as well. Emily Edgar will always endeavour to be fair, and may seek legal guidance under these unlikely circumstances. Emily Edgar cannot be held liable to services not rendered. ​​​​​​​

Portraits and other sessions:
Any Client who does not cancel or reschedule within 24 hours of session will forfeit the non-refundable deposit and all monies paid up until that point. If the Client does not attend on the day ("no show") the Photographer will keep and if applicable, request all monies due. Please note all deposits are clearly stated as non-refundable, this is due to loss of business. 
Due considerations:
Remaining Balances Update...
Please note that I usually ask for the remaining amount four weeks prior to the wedding. However, any wedding bookings made after November 2020 will be asked for the remaining amount one week prior to the wedding, due to the recent rise in cases.   If a recent rise in cases occurs nearer to your wedding again, Emily may contact you to delay your invoice due date nearer to the wedding. This is to avoid the possibility of refunding Client(s).
Portrait session remaining balance due dates have not change, it remains to be due 24 hours prior to the arranged photoshoot date. If you need to reschedule please try to do this as soon as possible. 

A Note from Emily...
As you can probably appreciate this pandemic has hit small businesses like mine extremely hard. The daily running costs and inflation still increase every year, so you can imagine it’s been very tough to survive. I also feel a massive responsibility to all my clients to protect my business and to ensure that I will be there to capture the memories of their most special day.
Thankfully, I was able to support all of my clients during the first wave of postponements (2020 weddings) while absorbing all the costs myself, but this unforeseen pandemic has forced me into making some tough decisions and have since sought legal advice in order to protect my business. Therefore, as of November 2020, I have had no option but to increase my prices, hence I’m no longer able to re-book any rescheduled 2021 dates and hold any special price that it was previously booked. I'm sure you can appreciate that postponing/rescheduling from bookings originally made in 2019 or 2020, to dates in 2021 or 2022 on prime or weekdays will impact the future of my business. If I do not charge my latest pricing, my business will likely close its doors since I have received no government grants to help recover. It is also very important to me on an ethical level, that my pricing is fair to all couples and their weddings held within the same year. 
Therefore I advise all couples to consider very carefully before they postpone their wedding date, as unfortunately I must act on current guidance and the situation at present. I wish I could look into the future, however we must practice patience and a positive outlook during this time. 
I really hope you can understand my reasons for taking the decision to implement my current pricing on new postponements and older bookings, to protect my position as your photographer. Times are extremely tough and uncertain for small businesses like mine but with positivity, we will get through this together. 
Please know that I'm available anytime if you need advice or support. Fortunately weddings and portrait sessions can still take place safely, when guidelines are announced and they can be just as wonderful! This policy and guidance is not to concern you, but rather to explain our options going forwards. Thank you for taking the time to read and reflect. Please get in touch if you have any further questions, as communication is so important during this time. Do remember to read the latest guidance from the UK government based on your local area as well (linked below).

References and Resources:
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